Mida Compliance Recorder is now on Zoom Marketplace
Mida Solutions is proud to announce its latest milestone: Mida Compliance Recorder has just been published on Zoom Marketplace.…
The new era of the fax server: an overview of its evolution and adoption
Do you think fax server adoption has drastically decreased in these years? We would like to change your mind because this…
UCaaS: more than just a license model
In recent years, new communication and collaboration platforms have become popular, and new licensing models have emerged to…
“All you need to know about Microsoft direct routing” RBBN workshop, Dubai, March 23rd
We are always glad to participate in events together with our longstanding partner Ribbon Communications. This time it is an…
Mida Call Analytics: your new advanced tool for UC reporting
Are we really aware of how crucial it is for companies to analyze Unified Communication data? This data hides essential…
Mida Recorder new UI: simple and intuitive
Mida never stops updating its UC products, and it’s not just a matter of technologies, security, features, integrations and…
Call Recording: the 6 main benefits for your customer service
Call recording softwares are an important tool companies can rely on as they can often be integrated into cloud-based contact…
Another big milestone achieved: Mida UC suite for Zoom
Mida UC portfolio is getting more and more enriched with new solutions: we are happy to announce that recently we have included…
6 tips to empower your agents' performances
No more doubts about the importance of keeping your agents motivated: the way your operators engage in their work, how they…
Microsoft Teams Updates - Summer 2021
Microsoft Teams never stops its improvement process to provide always the best user experience. Even in these summer months,…