6 Essential Questions to Ask About a Contact Center Solution
With Avaya announcing the end of free technical support for contact centers with fewer than 200 seats, many small to midsize…
FVC Unified Communication & Collaboration Summit 2025
After the outstanding response to previous editions, we are thrilled to announce we will be part of the third edition of the…
NUSO Expands Enterprise Cloud Contact Center Capabilities with Acquisition of T-Metrics
Clayton, MO – November 19 – NUSO announces the acquisition of T-Metrics, a provider of advanced contact center solutions and…
Mida/NUSO @GITEX: the strong partnership with FVC and Ribbon Communications
GITEX (Gulf Information Technology Exhibition) is one of the largest and most prominent annual technology events in the world.…
The benefits of UC solutions for small businesses
Small and medium-sized enterprises are key players in the economies of many Countries. In recent decades they have been…
Microsoft Teams: the latest updates
Microsoft's Teams platform is constantly evolving: several updates in the last months that include the use of avatars during…
Compliance Recorder for Microsoft Teams: 3 must-have features to bear in mind
More and more companies globally are realizing the enormous potential of a compliance recorder for recording and storing…
Mida and Bludis’s first webinar to discover the new partnership
Last week Mida and Bludis unveiled their new business agreement to propose to Italian companies our forward-future UC solutions…
Streamline agents’ workflow within Microsoft Teams: what you should know
If you are considering enhancing your company's Unified Communication, leveraging the Microsoft Teams platform in combination…
Out-of-the-box support with WhatsApp integration
WhatsApp is a great leap forward for your customer service. You should adopt it as an additional tool to redefine your approach…