contact-center-for-microsoft-teams

Threats and advantages of moving a contact center service to Microsoft Teams

More than 115 million people use daily Microsoft Teams as a collaboration and communication platform. It is a reliable solution…


Microsoft Teams updates - what is new? - winter 2020

What is new in Microsoft Teams? - December 2020

The number of Microsoft Teams daily active users continues to increase: in April 2020 they were 75 million and now they are 115…


A A new contact center age

A new contact center age

Contact Center solutions are now changing and this is a topic of growing interest in 2020. Companies’ challenge is to increase…


POR FESR

Mida Solutions, Nethive, and Offsquare: together for the internationalization

Mida Solutions, Nethive, and Offsquare have won the program POR FESR 2014-2020 for internationalization activities. POR…