mida 3.0 release

New release available now - Improved UX for your operators, also in Microsoft Teams!

We have some great news to share today: Mida Platform's latest release is now available in GA. Which are the most electrifying…


news-ms-teams-spring-2021

Microsoft Teams Updates - Spring 2021

Microsoft Teams has left its competitors so far behind that it is likely to be soon recognized as the most used collaboration…


contact-center-for-microsoft-teams

Threats and advantages of moving a contact center service to Microsoft Teams

More than 115 million people use daily Microsoft Teams as a collaboration and communication platform. It is a reliable solution…


Microsoft Teams latest updates

Microsoft Teams latest updates

With over 27 million meetings per month and more than 115 million daily active users, the increase in Microsoft Teams' adoption…


Microsoft Teams updates - what is new? - winter 2020

What is new in Microsoft Teams? - December 2020

The number of Microsoft Teams daily active users continues to increase: in April 2020 they were 75 million and now they are 115…


Salesforce App in Microsoft Teams

Salesforce App in Microsoft Teams

Microsoft and Salesforce have just become partners and Salesforce app and integration for Microsoft Teams will soon be…


Microsoft Teams Certification

Mida Contact Center soon certified for Microsoft Teams

Have you ever heard about Connected Contact Center for Microsoft Teams Certification Program? This is one of the most important…


mida-news-ms-ignite-updates-sept-2020

Microsoft Ignite 2020 in a nutshell

Microsoft Ignite 2020 has just finished and there are some fantastic features coming soon in Microsoft Teams that highlight the…


Cloud Contact Center - Microsoft Teams - APIs

Contact Center for Microsoft Teams: all you need to know!

Contact Center for Microsoft Teams: all you need to know! Microsoft Teams is currently one of the most popular applications for…


Microsoft Ignite 22-24 September 2020 - digital event

Microsoft Ignite 2020- Digital Edition

Microsoft Ignite, one of Microsoft’s biggest digital event experience in the IT market, is approaching and Mida Solutions has…