Where Should MSPs Focus Their Strategic Attention In 2025? Part I

Navigating the Channel’s Evolving Landscape: Key Strategies for Telco Resellers and MSPs in 2025 Many of the core challenges…


sentiment analysis

AI & Call Recording: 5 Ways Sentiment Analysis Can Boost the Customer Experience

In the competitive landscape of customer service, understanding the nuances of customer interactions can be a significant…


NUSo sponsoring Enterprise Connect

Unleashing Collaboration and Innovation at Enterprise Connect 2025 - Join NUSO at Booth #931

Be Our Guest at Enterprise Connect & Save $700 Enterprise Connect gathers industry leaders, technology enthusiasts, and…


NUSO Renews and Expands Certification for Mida Compliance Recorder on Microsoft Teams

We are thrilled to announce that NUSO has officially renewed the Microsoft Teams certification for the Mida Compliance…


release-c3.4.-news

Release C 3.4.1: the new features that improve Mida’s contact center efficiency

To be competitive in the marketplace, a company must adopt technologies that are always up-to-date in terms of security and…


8-things-you-may-not-know...-about-the-Mida's-Compliace-Recorder!

8 things you may not know... about Mida's Compliance Recorder!

We have spoken several times about our Compliance Recorder, delving into its security and reliability features, not to mention…


UC-for-finance-companies

Why UC solutions are the right investment for finance companies

The financial sector is facing an important challenge: being able to reconcile the need for advanced technologies with the…


mida-news-compliance-recorder-ms-teams-must-have-features

Compliance Recorder for Microsoft Teams: 3 must-have features to bear in mind

More and more companies globally are realizing the enormous potential of a compliance recorder for recording and storing…


mida-news-recorder-zoom-marketplace

Mida Compliance Recorder is now on Zoom Marketplace

Mida Solutions is proud to announce its latest milestone: Mida Compliance Recorder has just been published on Zoom Marketplace.…


mida-news-microsoft-teams-certification-2022

Mida Contact Center and Compliance Recorder are officially certified for Microsoft Teams

Mida has a big milestone that would like to share with you: its Contact center and Compliance Recorder have recently been…