We are thrilled to announce that NUSO has officially renewed the Microsoft Teams certification for the Mida Compliance Recorder. This renewal marks our ongoing commitment to delivering cutting-edge UC solutions and highlights our mission to make our applications compliant with Microsoft Teams™ expectations and standards.

Expanding Certification to Test the Solution for New Features Introduced by Microsoft

With this latest certification renewal, the Compliance Recorder is now tested to ensure the capture of complete Teams conversations, including:

  • Audio: Clear, reliable recording of all spoken communication.
  • Video: High-quality recording of video interactions, ensuring that visual context is preserved.
  • Screen Sharing: Capture of shared content during Microsoft Teams meetings, essential for documenting presentations, discussions, and collaborative sessions.

NUSO’s Mida Compliance Recorder was also tested to fulfill two new features, as Delta Roster and Grouping.

How Delta Roster Works

With the growing adoption of Microsoft Teams, large meetings with hundreds of participants are common. These meetings are currently causing performance issues for Compliance Recording when dealing with participants’ roster notifications. The Large roster JSON notifications require a lot of compute power to (de)serialize, which affects the CPU on our partners’ utilization and memory consumption of the applications using Graph Calling SDK.

Instead of publishing a full roster for every add, update, or delete operation on individual participants, SDK can now enable delta roster notifications that will have just the updated participant list and sequence numbers.

“Combined with the BOT grouping feature released in the previous v1, we hope this helps our partners address the challenges with compliance recording for XL meetings,“ Microsoft says.

How Grouping Works

Grouping is a new feature released for Graph/SDK V1.0. It means one Compliance Recording (CR) BOT instance can handle multiple users with recording policies assigned in a call or meeting at the same time. It is an optimization for large meeting cases to make sure fewer CR bots can handle more users.

Why This Matters for Our Customers

In today’s digital-first world, Microsoft Teams has become a central platform for communication and collaboration. Expanding the scope of compliance recording to include video and screen sharing – with the ability to test software functionality even in XL Microsoft Teams meetings – is mandatory for NUSO and Mida Solutions. Providing these features is crucial for organizations that need to ensure regulatory compliance, monitor interactions, and maintain comprehensive records of their business communications.

With the Compliance Recorder’s enhanced capabilities, customers can now benefit from:

  • Full Context: Capture every element of a conversation, ensuring nothing is missed.
  • Regulatory Compliance: Meet industry-specific requirements for recording and storing communications.
  • 100% Reliability of Recordings: even in Teams meetings with hundreds of participants

A Pioneer in Compliance Recording

  In 2022 Mida Solutions was among the first vendors to achieve Microsoft’s certification for Compliance Recording on Teams, initially focusing on audio streams. This first achievement underscored Mida’s commitment (now shared with NUSO) to providing reliable and innovative solutions to our customers worldwide.

Looking Ahead

At NUSO, we are committed to continuous innovation and delivering the best solutions to our customers. The renewal and expansion of this certification reflects our dedication to staying ahead of the curve and meeting the evolving needs of businesses worldwide.

We’re excited to continue helping our customers navigate compliance challenges with confidence, now with the most comprehensive Microsoft Teams recording capabilities available. Artificial Intelligence is another topic in our evolving roadmap, and we’ll be able to deliver reliable, predictable AI functionalities very soon.

The Framework: What is the Microsoft Teams Certification?

The Microsoft Teams Certification program is a rigorous process that ensures third-party solutions meet Microsoft’s standards for quality, reliability, and security. Products that achieve this certification are tested and validated to integrate seamlessly with Teams, offering customers confidence in their communication and collaboration tools.

For businesses in regulated industries, compliance recording is essential to meet legal and regulatory requirements. Achieving Microsoft certification signals that a recording solution meets the high standards necessary for securely capturing, storing, and managing communications within Teams.

 

For more information about the Compliance Recorder and how it can support your compliance needs, visit our website or contact us today!