Clayton, MO – November 19 – NUSO announces the acquisition of T-Metrics, a provider of advanced contact center solutions and communication tools for the enterprise, US Federal, State, and Local government markets. This acquisition strengthens NUSO’s mission to deliver secure, scalable, and customizable communication solutions for businesses, governments, and educational institutions of all sizes to communicate with their customers and engage their employees.

By integrating T-Metrics’ technology, NUSO enhances its offerings with enterprise-grade customer experience tools that meet rigorous government security standards in any deployment model.

T-Metrics offers certified cloud-based solutions that comply with FedRAMP, StateRAMP and TXRAMP requirements, and premise-based (JITC) solutions, enabling it to serve critical government sectors and high-security industries with unmatched flexibility and security.

“The combination of NUSO and T-Metrics offers a comprehensive, customer-centered, omnichannel solution that will connect businesses, schools and governments with their customers and users. Our decision to acquire T-Metrics was made easy as we discovered the remarkable talent within the team, which aligns with our customer-experience vision,” said Matt Siemens, CEO, NUSO.

“I’m excited to welcome T-Metrics employees, partners and customers to NUSO!” “This acquisition combines NUSO’s and T-Metrics’ strengths to deliver advanced, omnichannel communication solutions,” said Matt Siemens, CEO of NUSO. “We’re excited to welcome T-Metrics’ team and customers to NUSO.”

NUSO’s platform, now further bolstered by T-Metrics’ technology and expertise, is committed to delivering advanced, affordable, and secure communication solutions. Clients across industries, including federal, state and local government, healthcare, and education, will benefit from the combination of NUSO’s decade of cloud communications experience, T-Metrics’ proven track record of delivering robust, reliable communication infrastructures, and the combined team’s high level of personalized service and solution-oriented support. This powerful combination is augmented by seamless integrations into Microsoft Teams™ and Zoom™ Phone, business reputation management tools like NUSO Brand Watch and Branded Calling ID (BCID), the industry’s only inbound redundancy capability in NUSOflex, and robust text messaging solutions.

For more details, please see the official Press Release or visit www.nuso.cloud.