27 March 2025
Where Should MSPs Focus Their Strategic Attention In 2025? Part I
Navigating the Channel’s Evolving Landscape: Key Strategies for Telco Resellers and MSPs in 2025…
Customer Service,Unified Communications,Partnerships
0 Comments6 Minutes
Post
27 March 2025Customer Service,Unified Communications,Partnershipsuc,Compliance Recorder,AI,MSPs,MSP,Resellers,Managed Service Provider,Telecommunications,Informal CX,contact center
19 March 2025
AI & Call Recording, Part 2: 5 Reasons why Transcription Enhances Call Recording Systems
In today’s data-driven business environment, capturing and analyzing customer interactions is…
0 Comments4 Minutes
Post
19 March 2025Senza categoriaCCaaS,transcription,AI,Artificisl intelligence,Customerservice,customer experience
11 March 2025
6 Essential Questions to Ask About a Contact Center Solution
With Avaya announcing the end of free technical support for contact centers with fewer than 200…
0 Comments5 Minutes
Post
11 March 2025Customer Service,ProductsUCaaS,CCaaS,corporate communications,Unified Communications,contact center
5 March 2025
Cavell Summit Europe 2025: The Must-Attend Event for Business Communications and Innovation
The Cavell Summit Europe 2025 is set to be one of the most anticipated gatherings for providers,…
Unified Communications,Events and webinars
0 Comments5 Minutes
Post
5 March 2025Unified Communications,Events and webinarsVoIP calls,UCaaS,Cavell Summit Europe,compliance recording,CCaaS,contact center
25 February 2025
AI & Call Recording: 5 Ways Sentiment Analysis Can Boost the Customer Experience
In the competitive landscape of customer service, understanding the nuances of customer…
Customer Service,Unified Communications
0 Comments3 Minutes
Post
25 February 2025Customer Service,Unified Communicationscustomer care,call recording,Compliance Recorder,sentiment analysis,call recorder,call center,Customer Service
13 February 2025
Unleashing Collaboration and Innovation at Enterprise Connect 2025 – Join NUSO at Booth #931
Be Our Guest at Enterprise Connect & Save $700 Enterprise Connect gathers industry leaders,…
0 Comments4 Minutes
Post
13 February 2025Events and webinarsinternational events,Enterprise Connect,Compliance Recorder,NUSO Connect for Enterprise,NUSO Connect for Business,NUSO Connect Recorder,contact center
6 February 2025
FVC Unified Communication & Collaboration Summit 2025
After the outstanding response to previous editions, we are thrilled to announce we will be part of…
Partnerships,Events and webinars,Unified Communications
0 Comments3 Minutes
Post
6 February 2025Partnerships,Events and webinars,Unified CommunicationsZoom,UC&C,Microsoft Teams,Unified Communications
4 February 2025
NUSO Renews and Expands Certification for Mida Compliance Recorder on Microsoft Teams
We are thrilled to announce that NUSO has officially renewed the Microsoft Teams certification for…
Certifications,Senza categoria,Microsoft Teams
0 Comments5 Minutes
Post
4 February 2025Certifications,Senza categoria,Microsoft TeamsMicrosoft Teams Certification Program,Mida UC suite for Teams,Compliance Recorder
27 January 2025
NUSO and Wavecrest Partner to Enhance International Cloud Communication Services
NUSO and Wavecrest, a developer of managed voice and messaging services, have entered a strategic…
0 Comments3 Minutes
Post
27 January 2025News,Partnershipsuc,wavecrest,partnerships,UC&C,international origination,international voice services
20 November 2024
NUSO Expands Enterprise Cloud Contact Center Capabilities with Acquisition of T-Metrics
Clayton, MO – November 19 – NUSO announces the acquisition of T-Metrics, a provider of advanced…
Agreement,Unified Communications,News
0 Comments2 Minutes
Post
20 November 2024Agreement,Unified Communications,Newsacquisition,T-Metrics,NUSO,omnichannel UC solution,contact center solutions,communication solutions,Unified Communications