About Patton
Patton is a long-lasting US manufacturer of UC, cloud, and IoT-enabling solutions. Its mission is to provide high-quality and right-priced solutions, networking & access, and Industrial Ethernet products and services for customers worldwide.
With its high professional technology experience and thanks to its ever-growing partnerships, for more than four decades, Patton has been providing hardware, software, and cloud products for Microsoft Teams including Direct Routing.
Patton is famous for its VoIP Gateways and VoIP Routers. Patton’s Media Gateway, VoIP Adapter, and Enterprise Session Border Controllers are rock solid and powered by the Patton Cloud Intelligent Edge Orchestration services. Ethernet Extenders from Patton also solve many UC problems by allowing the re-use of legacy copper plants for high-speed ethernet and POE.
Patton & Mida Partnership
Mida and Patton have recently confirmed the interoperability between Patton eSBC series and Mida UC solutions for Teams. This allows customers to rely on a professional contact center for Teams, based on the stable connection of the SBC with the PSTN.
Discover the UC applications for Patton SBC
- C3 Cloud Contact Center the connected contact center that allows using Teams as your telephony system, making it a single hub for your business communications
- Attendant Console your receptionist's must-have platform: allows to handle multiple calls simultaneously from the Teams client, with advanced call management features
- Voice and Video Recorder, a unique and centralized solution to securely record and store all your voice conversations
A complete suite for Microsoft Teams
- Accessible from anywhere using just a browser
- Designed with a familiar UI, just looks like Microsoft Teams interface
- Integrated with the main CRMs (es. Dynamics, Salesforce)
- Integrated with Power BI, to allow the integration of contact center insights with other business-critical services and data
Certified by Microsoft
- The Patton eSBC series has been certified for interoperability with Microsoft Teams to support Direct Routing (see more details on Patton certification page)
- Mida C3 Cloud Contact Center is a Connected Contact Center included in the Connected Contact Center for Microsoft Teams Certification Program
