Contact Center vs Call Center: what you should know
Does your company need a contact center or a call center to handle conversations? This is a critical question to project an…
The new era of the fax server: an overview of its evolution and adoption
Do you think fax server adoption has drastically decreased in these years? We would like to change your mind because this…
UCaaS: more than just a license model
In recent years, new communication and collaboration platforms have become popular, and new licensing models have emerged to…