Connect, Extend, Power: features and business opportunities behind labels
From discussions with customers and partners, we realized that there is still quite a lot of confusion about how a contact…
Mida Call Analytics: your new advanced tool for UC reporting
Are we really aware of how crucial it is for companies to analyze Unified Communication data? This data hides essential…
Mida Recorder new UI: simple and intuitive
Mida never stops updating its UC products, and it’s not just a matter of technologies, security, features, integrations and…
Another big milestone achieved: Mida UC suite for Zoom
Mida UC portfolio is getting more and more enriched with new solutions: we are happy to announce that recently we have included…
New Year, New Plans: Preview from UC Summit 2022
Mida will be among the sponsors of UC Summit, the UC Today’s annual conference and expo about Unified Communication and…
No barriers for visually impaired and blind operators: the partnership with Vision Dept
The steady growth of customer service importance has placed more attention on user experience and how to meet call center…
Mida has passed the interoperability tests for Microsoft Teams
As announced months ago, Mida Solutions is in Microsoft Teams Connected Contact Center Certification Program. We have made…
Mida confirms the interoperability with Patton eSBC for Teams Direct Routing
We are happy to announce the recently tested interoperability between our UC applications for Microsoft Teams and Patton…
New release available now - Improved UX for your operators, also in Microsoft Teams!
We have some great news to share today: Mida Platform's latest release is now available in GA. Which are the most electrifying…
Mida Recorder for Alcatel-Lucent Enterprise technologies
Mida is proud to announce another great milestone that guarantees product high quality and reliability. Concurrently with our…