The new era of the fax server: an overview of its evolution and adoption
Do you think fax server adoption has drastically decreased in these years? We would like to change your mind because this…
UC data analysis or customer surveys: how to boost your customer service?
Companies have figured out how essential is high-quality customer service for business growth. Providing a powerful customer…
Choose Mida Attendant Console for Zoom to empower your customer service
Following the huge request for communication and collaboration tools, Zoom has evolved its platform by adding new important…
License Mida UC applications in a new way: simple and flexible!
In recent years, people are used to activating as a Service licenses to easily get Cloud-based software with a ready-to-use web…
Microsoft Teams updates - Summer 2022
During the summer Microsoft shared a long list of new and updated features for Teams to improve customers' day-to-day working…
Mida Fax Server: 6 attractive reasons to choose the new version
A completely new version of Fax Server is now available in the Mida portfolio: Mida has just renewed its turnkey fax management…
5 pros of choosing a connected contact center for Microsoft Teams
We have widely heard about Microsoft Teams Direct Routing as a method to rapidly move UC into one of the most popular…
Mida Recorder: the multi-source voice recording system for transportation
Will you be attending InnoTrans, the international fair for transportation and mobility technologies, that will take place in…
New Mida Attendant Console for visually impaired and blind agents
Last year we presented the long-standing partnership with Vision Dept, an Italian distributor of products and services for…
Mida is now an ISO 27001 certified company
Mida is proud to officially announce the ISO 27001 certification, recently issued by DNV GL, one of the leading global auditors…