Streamline agents’ workflow within Microsoft Teams: what you should know
If you are considering enhancing your company's Unified Communication, leveraging the Microsoft Teams platform in combination…
Out-of-the-box support with WhatsApp integration
WhatsApp is a great leap forward for your customer service. You should adopt it as an additional tool to redefine your approach…
Mida and Bludis: together to boost Italian companies UC
Mida is proud to share with you a new partnership to propose UC solutions to the Italian market. We have just signed a business…
Microsoft Teams: the latest updates - March 2023
Microsoft takes care to always enhance the user experience of its communication and collaboration experience in Microsoft…
Why is flexibility essential for your contact center?
Choosing the right UC system for your customer service is a priority. Streamlining agents’ workflow allows them to better…
Main pros of a multi-channel support
Providing satisfactory customer service makes a difference in your business growth. How people's conversations are managed…
Enterprise Connect: why meet us at booth 335?
The enterprise IT community is going to gather to share opinions about the latest technologies and solutions in the UC market…
How to gradually migrate UC to the Cloud?
The new era of corporate communications has already begun: digital interactions are widely part of the business environment.…
How to satisfy customers by relying on Microsoft Teams-certified UC solutions?
Exceed customers’ expectations by choosing a contact center and a compliance recorder certified by Microsoft Teams to provide…
3 key benefits of UCaaS for any company, including yours
Companies worldwide are seeking to move their corporate communications to the Cloud by adopting UC applications that completely…