NUSO Expands Enterprise Cloud Contact Center Capabilities with Acquisition of T-Metrics
Clayton, MO – November 19 – NUSO announces the acquisition of T-Metrics, a provider of advanced contact center solutions and…
Mida/NUSO @GITEX: the strong partnership with FVC and Ribbon Communications
GITEX (Gulf Information Technology Exhibition) is one of the largest and most prominent annual technology events in the world.…
Release C 3.4.1: the new features that improve Mida’s contact center efficiency
To be competitive in the marketplace, a company must adopt technologies that are always up-to-date in terms of security and…
Mida has been acquired by NUSO
University City, MO. – December 13, 2023 – NUSO, a leading multinational service provider of proprietary cloud communications,…
8 things you may not know about...Mida's Attendant Console!
Choosing the right operator console solution is a strategic business decision. Customer service is an important business card…
Microsoft Teams: the latest update - Fall 2023
Microsoft Ignite is approaching (November 14-17 - official site) and many of the updates on new Microsoft Teams features will…
8 things you may not know... about Mida's Compliance Recorder!
We have spoken several times about our Compliance Recorder, delving into its security and reliability features, not to mention…
Why UC solutions are the right investment for finance companies
The financial sector is facing an important challenge: being able to reconcile the need for advanced technologies with the…
The benefits of UC solutions for small businesses
Small and medium-sized enterprises are key players in the economies of many Countries. In recent decades they have been…
Microsoft Teams: the latest updates
Microsoft's Teams platform is constantly evolving: several updates in the last months that include the use of avatars during…