AI & Call Recording: 5 Ways Sentiment Analysis Can Boost the Customer Experience
In the competitive landscape of customer service, understanding the nuances of customer interactions can be a significant…
Unleashing Collaboration and Innovation at Enterprise Connect 2025 - Join NUSO at Booth #931
Be Our Guest at Enterprise Connect & Save $700 Enterprise Connect gathers industry leaders, technology enthusiasts, and…
FVC Unified Communication & Collaboration Summit 2025
After the outstanding response to previous editions, we are thrilled to announce we will be part of the third edition of the…
NUSO Renews and Expands Certification for Mida Compliance Recorder on Microsoft Teams
We are thrilled to announce that NUSO has officially renewed the Microsoft Teams certification for the Mida Compliance…
NUSO and Wavecrest Partner to Enhance International Cloud Communication Services
NUSO and Wavecrest, a developer of managed voice and messaging services, have entered a strategic partnership to expand global…
NUSO Expands Enterprise Cloud Contact Center Capabilities with Acquisition of T-Metrics
Clayton, MO – November 19 – NUSO announces the acquisition of T-Metrics, a provider of advanced contact center solutions and…
Mida/NUSO @GITEX: the strong partnership with FVC and Ribbon Communications
GITEX (Gulf Information Technology Exhibition) is one of the largest and most prominent annual technology events in the world.…
Release C 3.4.1: the new features that improve Mida’s contact center efficiency
To be competitive in the marketplace, a company must adopt technologies that are always up-to-date in terms of security and…
Mida has been acquired by NUSO
University City, MO. – December 13, 2023 – NUSO, a leading multinational service provider of proprietary cloud communications,…
8 things you may not know about...Mida's Attendant Console!
Choosing the right operator console solution is a strategic business decision. Customer service is an important business card…