Mida Compliance Recorder for Microsoft Teams
Compliance recording the way you need it to be: SaaS, on your Cloud or on-Prem
Compliant and safe
For hybrid environments
Pay per traffic, not users
A SECURITY-FIRST RECORDING SOLUTION
- Mida Recorder is officially certified for Microsoft Teams
- Compliant with the latest regulations (GDPR, MIFID2, HIPAA,…)
- Multinational-friendly: recordings are stored in the operator’s Country
- A maximum level of security is granted through file anti-tampering and encryption
- Supports High Availability deployment
- APIs for business processing integration
- Custom file location– on your Premises, NAS, or Cloud space
FLEXIBLE DEPLOYMENT & CONFIGURATION
- Supports both cloud and hybrid, for seamless migration from a legacy system (S4b, Cisco, or other PBX) to Teams
- Possibility to deploy on-Prem, on client's cloud, partner's cloud or SaaS
- Customized retention period: from hours to years
- Storage optimization thanks to file compression
- Ultimate scalability: from tiny to huge installations
- Intuitive Playback station with Google-like search, which includes advanced call metadata
- Three different levels of account privileges in the Playback station
Frequently Asked Questions
Mida Compliance Recorder supports all the Session Border Controllers certified by Microsoft for Direct Routing.
Wanna see the entire list? Check on learn.microsoft.com
The answer is no, Microsoft Teams voice and video conversations are recorded without an SBC being required.
The SBC is needed just to record in hybrid environments, that is, when beyond Teams also legacy PBXs are involved.
Recorded files are stored in the same repository: in Mida Playback Station you will find all recordings, no matter what the source was.
Pay per traffic means you pay just according to the traffic volume you record. This implies no minimum seat is required. (E.g. Traffic cost is the same if you have 10 or 50 users).
When you reach the traffic limit purchased, Mida Recorder will get you covered! It will continue recording, so you will not lose a single conversation.
When you will try to access recordings from Mida Playback Station, an alert will notify you that you need to buy additional traffic to be able to access recordings again.
Yes, it can be done on a NAS or other storage systems. It can also be scheduled to be done automatically.
Recordings can be retrieved in 2 different ways:
- from Mida Playback Station- the easy-to-use GUI from where you can search, download and playback recorded files.
- through APIs- third-party applications can retrieve the recordings to provide AI services, Sentiment Analysis and much more.
"They work with Microsoft on joint support and provide the best experience and success for our customers".
Srividhya Chandrasekaran, Principal Lead Product Program Manager at Microsoft.
